Privacy Policy
Texas Fungus LLC ("Texas Fungus," "we," "us," or "our") grows and sells gourmet mushrooms and related products in the Dallas/Fort Worth area. This Privacy Policy explains what personal information we collect when you visit [www.texasfungus.com] (the "Site"), buy from us online or in person, or contact us. It also explains how we use and share that information and the choices you have.
By using the Site or buying from us, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information you give us
- Contact details: name, email address, phone number, and delivery or billing address.
- Order information: the products you buy, delivery or pickup preferences, and order notes.
- Payment information: our payment processors handle your payment details. We do not store full card numbers.
- Account information: your login details and order history, if you create an account.
- Communications: messages you send us by email, contact form, or social media, and your survey responses or reviews.
- Business information: for wholesale or consulting clients, your business name, role, and billing details.
- Marketing sign-ups: your email address or phone number when you join our email list, SMS list, or our 10-day meal intensive email series.
Information collected automatically
When you visit the Site, we and our service providers automatically collect some information about your device and how you use the Site. This includes your IP address, browser type, device type, pages viewed, referring website, approximate location, and the date and time of your visit. We collect this information with cookies, pixels, and similar technologies. See "Cookies" below.
Information from others
We may receive information about you from Shopify, payment processors, delivery partners, and marketing or analytics providers. We may also receive it from social media platforms when you interact with our pages.
2. How We Use Your Information
- To process, fulfill, and deliver your orders, including local delivery, farm pickup, and farmers market pickup.
- To send order confirmations, delivery updates, and customer service messages.
- To manage your account, wholesale relationship, or consulting engagement.
- With your consent, to send newsletters, recipes, harvest updates, and promotions. You can opt out at any time.
- To run, maintain, and improve the Site, our products, and your shopping experience.
- To detect and prevent fraud and to keep our Site secure.
- To comply with the law and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We share it only as described below:
- Shopify: our e-commerce platform, which hosts the Site and processes orders. See Shopify's Privacy Policy.
- Payment processors such as [Shopify Payments, PayPal, Square] to process your payments.
- Delivery and shipping partners such as [delivery service / carriers] to get your order to you.
- Marketing and analytics providers such as [Shopify Email / Klaviyo / Mailchimp, Google Analytics, Meta] to send our emails and understand how visitors use the Site.
- Professional advisors such as accountants and attorneys, as needed.
- Legal and safety reasons: when the law requires it, or when we need to protect our rights, our customers, or others.
- Business transfers: if our business is merged, sold, or reorganized.
4. Cookies and Tracking
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use the Site, and, where applicable, show relevant ads. You can block or delete cookies in your browser settings, but some parts of the Site, such as checkout, may not work without them. Where required, we will ask for your consent through a cookie banner.
To learn more about Google Analytics and how to opt out, see Google's opt-out tool. Some browsers send a Global Privacy Control (GPC) signal. Where the law requires it, we treat that signal as a request to opt out of targeted advertising
5. Email and Text Messages
You can unsubscribe from marketing emails at any time with the "unsubscribe" link in any email. If you sign up for text messages, you agree to receive recurring automated marketing texts from us at the number you provide. Consent is not required to make a purchase. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not share your mobile number with third parties for their own marketing. We will still send you messages about your orders even if you opt out of marketing.
6. How Long We Keep Your Information
We keep your personal information only as long as we need it for the purposes in this policy, such as keeping order records for tax and accounting purposes. We then delete it or make it anonymous, unless the law requires us to keep it longer.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. Checkout is encrypted, and Shopify maintains PCI-DSS compliance for payment data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, including Texas and other states with consumer privacy laws, you may have the right to:
- Confirm whether we process your personal information and get a copy of it.
- Correct inaccurate personal information.
- Delete your personal information.
- Opt out of targeted advertising, the sale of personal information, or certain kinds of profiling.
- Appeal our decision if we deny your request.
To make a request, email us at [privacy@texasfungus.com]. We may need to verify your identity before we respond. We will respond within the time the law requires, and we will not discriminate against you for using these rights. If we deny your request, you can appeal by replying to our decision with "Appeal" in the subject line. If you are a Texas resident and are unhappy with the result of your appeal, you may contact the Texas Attorney General.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
10. Links to Other Websites
The Site may link to other websites, such as farmers market pages, Central Market, or social media. We are not responsible for their privacy practices, so please review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make significant changes, we may also notify you by email or by a notice on the Site.
12. Contact Us
Texas Fungus LLC
3201 E. Pioneer Parkway, Suite 9 Arlington, TX 76010
Email: privacy@texasfungus.com
Phone: +1 (682) 410-0101